Resources to help you file a claim

✓ Watch the OVS Compensation Training Series.

NOTE: These videos do not reflect the changes that went into effect 12/31/25.

These short videos outline assistance available from OVS and offer detailed instructions for filing claims. 

Introduction to Claims (4 ½ minutes)

• Who is eligible to apply for compensation
• Overview of expenses OVS can cover
• Examples of required documents
• Overview of OVS claims process

Personal Injury Claims (5 ½ minutes)

• Examples of expenses that can be reimbursed
• Exceptions to physical injury rule
  • If these charges are mentioned in a crime report, then a crime victim who was not physically injured, may be eligible for reimbursement
  • Categories of reimbursement for those in the “exception categories”
• Emergency awards

Essential Personal Property Claims (3 ½ minutes)

• Eligibility:
  • Innocent victim
  • Under 18
  • 60 or older
  • Have a disability
    • Exception (personal injury claim)
• What is considered EPP
• Maximum claim awards
• Documentation needed to prove eligibility and expense

Death Claims (4 minutes)

• Eligibility
• Expenses covered in death claim awards
• Who is eligible for loss of support claims
• Required documents
• Emergency awards

Domestic Violence Reimbursement Rules (2 minutes)

• Eligibility
• Documentation
• Reimbursable expenses

Medical Expense Reimbursement Rules (4 minutes)

• Definition
• Examples of reimbursable medical services
• Need for HIPAA form
• What documents are needed, and what information is needed within each document

Financial Loss Reimbursement Rules (6 minutes)

• Types of financial loss
  • Loss of earnings
  • Parental loss of earnings
  • Loss of support
  • Loss of savings for vulnerable person
• Eligibility, documentation, and other requirements for each type of financial loss
• Emergency awards

Child Victim Reimbursement Rules (2 ½ minutes)

• Eligibility and required documentation
• Allowable expenses when a child is a victim or witness to a personal injury crime
• Allowable expenses when a child is a victim or a witness to a non-personal injury crime

Rehabilitation Services Reimbursement Rules (3 ½ minutes)

• Services and modifications that can reimbursed
• Documentation needed
• Who must provide these services or modifications

Claim Application Review (5 ½ minutes)

• Overview of the process of filing a claim
• How to access the online portal
• How to start applying for compensation online
• Types of compensation claims
• How to complete the form, and tips