What is LiveHelp?

Are you having trouble finding the legal information that you need? You can use LiveHelp to chat with someone who can help you find what you need. Just click on the chat button on the bottom right of your screen to chat with a LiveHelp Agent.

LiveHelp Agents are volunteers or staff members of LawHelpNY and its partner organizations who have been trained to help find information on the New York Crime Victims Legal Help Network, LawHelpNY.org and New York court websites.

LiveHelp Agents cannot give you advice on what to do in your particular case, but can help you find organizations that can advise or represent you for free.

You do not need to give LiveHelp agents any personal information to use LiveHelp. Read LiveHelp's privacy policy for more information. We would appreciate if you fill out the survey that pops up at the end of your chat.

LiveHelp is available Monday to Thursday 9:00 AM to 9:00 PM (Eastern Standard Time).  LiveHelp is not available on most holidays.

You must be 18 years old or older to use LiveHelp on this website. 

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