Trauma is an emotional and physical response to a terrible event. Some examples of traumatic events include car accidents, floods or earthquakes, shootings or muggings, physical attacks, and rape. 

Some injuries – like cuts, bruises, and broken arms – are obvious. But victims of crime may not realize that their experience can also cause problems with sleeping, eating, or the ability to focus and pay attention.  It can also change a person’s feelings of safety and experience the world around them.

What are common reactions to trauma?

Most crime victims have some kind of stress reaction after a trauma. Some common reactions to trauma include:

• Feeling afraid and fearful
• Feeling jumpy and getting easily startled, anxious
• Having bad dreams
• Feeling numb, or not wanting to be with others 
• Feeling nervous, helpless, sad
• Feeling guilt or shame
• Being irritated or angry
• Feeling tired and having trouble sleeping
• Headaches, stomach aches
• Trouble eating
• Avoiding people, places, and things related to the trauma
• Not being interested in things you used to enjoy
• Feeling like you can’t trust anyone

You may experience one or more of these responses, and other feelings as well. All these reactions are normal, and every victim’s experience is different.

What is Post-Traumatic Stress Disorder or PTSD?

Post-traumatic stress disorder or PTSD, is an illness that can develop after you go through a traumatic event. If your reactions to trauma have lasted longer than a few months, then you may have PTSD.

There are four types of PTSD symptoms, but they may not be exactly the same for everyone:

• Reliving the event:  You feel like you are going through the event again. You may have bad memories or nightmares.
• Avoiding people or places that remind you of the traumatic event:  You may even avoid thinking or talking about the event.
• Feeling alert and jittery: You may feel like you are always looking out for danger. You may be jumpy and startle easily.
• Having negative thoughts about yourself and others:  You may feel guilt or shame, or find it hard to feel happy. You may feel like the world is dangerous and you can’t trust anyone.

Visit the National Institute of Mental Health website for more information on PTSD.

What can I do to help cope with the trauma?

Most people recover from trauma naturally, but sometimes the effects of victimization can be long-lasting and severe, especially if left unaddressed. 

Know that you are not alone and there are things you can do to heal.

• Talk to friends and spend time with people. Avoid spending too much time alone.
• Try different ways to relax. Activities like listening to music, spending time in nature, walking or swimming can help some people.
• Seek individual or supportive counseling to help heal from the traumatic experience.
• Visit the NYS Office of Mental Health website’s Find a Mental Health Program to help you locate a program near you. 
• Seek crisis intervention if you have bad thoughts.

Call the National Suicide Prevention Lifeline: 1-800-273-8255.
If you are in immediate need, please dial 911.

Please visit this Victim Services page of more information about trauma and tips to recovery.

A “safety plan” is a personal plan that can help you stay safe and be prepared if you are in danger. This tool is often used by people who are being stalked, or who are in or trying to leave an abusive relationship.

Safety plans are unique to the individual – what works for one person may not work for another. Good safety plans should also change depending on your situation.  A safety plan that works at home may not work at school, work, or other places.

Some of the things that can be part of your safety plan include:

• Having a code word that you can use to let friends know you are in danger.
• Keeping copies of important documents in a place you can easily get to.
• Packing a bag with extra clothes, money, and medication (for you and your children) in case you have to leave in a hurry.
• Having a safe place to go, like a friend, family, or shelter. (link to Shelter segment within this section)
• Using a Mobile App for victims of crime.

You can find more information about Safety Plans on the National Domestic Violence Hotline website.

Safety is a huge concern for victims of intimate partner violence. Some victims may need help figuring out what they can do. Others may need help finding a safe place to go to escape their abusive partners. Domestic Violence programs can offer these crime victims and their children supportive services and a safe place to stay for a night, a week, or even a few months.

Every county in NY offers emergency help to victims of intimate partner violence and their children. In addition to emergency shelter, Domestic Violence Programs also offer: 

• Support groups
• Legal advocacy (information and help with the legal process)
• One-on-one counseling
• Safety planning
• Crisis help through a hotline
• Information and referral
• Counseling to victims’ children

Some Programs offer transitional housing – a place where you and your children can stay for months or a few years. 

Who can stay at a domestic violence shelter or seek domestic violence services?

In NY, anyone who is a victim of intimate partner violence (link to that section) may get help from a domestic violence program or shelter. Help is available regardless of your gender, sexual orientation, disability, religion, or other status. If you have children, they can get help and stay with you.

Some shelters accept pets, or they can help arrange for your pets to stay at a pet shelter. Service or companion animals can stay with you at most shelters.

What are my rights if I stay at the shelter?

If you are staying in a domestic violence shelter, they must give you a list of your rights. Some of your rights include:

• The right to receive confidential treatment. This means the shelter cannot tell anyone that you are staying there without your permission.
• The right to stay in a safe place.
• The right to leave and return to the shelter as long as you obey the shelter program’s rules.
• The right to receive fair and respectful treatment.
• The right to receive and send mail.
• The right to manage your own finances.
• The right to religious freedom.

Visit the NYS Coalition Against Domestic Violence website for Domestic Violence Shelters and Programs in your county. 

For many crime victims, particularly victims of intimate partner violence, stalking, and sexual assault, (link to those sections within our site) orders of protection can play an important role in stopping the abuse and keeping them safer. In criminal court proceedings, the prosecutor can ask the judge for an order of protection for the crime victim.  For information about getting an order of protection in criminal court, please see the NYS Office for the Prevention of Domestic Violence website. 

When the person who has committed the crime is a family member or intimate partner, crime victims can get orders of protection in Family Court. 

What is an order of protection?

An order of protection is a legal document issued by a judge. It tells the person committing the crime to stop violent, harassing behavior towards the victim. It can also limit the person’s communications with the crime victim.

Other states may call these orders “restraining orders” or “protection from abuse” orders.

If you get an order of protection in NY, it is good anywhere in the state. It can be enforced even if you travel or move to another state. NY must also enforce valid orders from other US states or territories. This means that if you received your order from another state, our courts and police must enforce that order.

There are two main types of orders of protection:

• Stay Away Order of Protection. This type of order requires the offender to stay away from the victim wherever they are. Courts may make an exception for the offender to visit the children.
• Refrain From or No Offensive Contact Order of Protection. This type of order allows contact between the offender and victim, but requires the offender to stop any harassing, abusive, or violent behavior against the victim.

How can an order of protection help?

An order of protection can require the person harming you to:

• Stay away from you and your children
• Stop harming you and your children
• Limit contact with you and your children
• Move out of your home
• Give up any firearms
• Attend substance abuse programs
• Pay for the damages they caused you
• Pay for your medical expenses
• Not harm pets
• Return your identification papers and other documents

The judge can make the order fit your specific safety needs. Some order may require that there be no contact or communication at all, while others may allow for limited contact depending on the situation. For example, if you and your abuser have children together, the judge may give you an order that requires the offender to stay away from you, but makes specific arrangements for pick up and drop off for visitation with the children.

A Family Court order of protection can last 1-5 years depending on your situation. Once an order of protection is issued, only a judge can change it. If you want changes to the order, you have to ask the court for assistance.

Who can get an order of protection in Family Court?

In Family Court, you can get an order of protection against someone considered a “family or household member.” This includes:

• Current or former spouse
• Someone you have a child with
• A person related by blood (such as a sibling, parent, child, grandchild, grandparent, cousin)
• A person related by marriage (such as a spouse, in-law, step-parent, step-child)
• Someone you have or had an intimate relationship with, even if you have never lived with them

How can I get an order of protection from Family Court?

The first step is to file a Family Offense Petition. It is free to file a family offense petition in Family Court.

If a “family or household member” has committed something called a “family offense” against you, you can file a Family Offense Petition in your county’s Family Court. 

Family offenses are crimes that include disorderly conduct, harassment, aggravated harassment, menacing, reckless endangerment, assault or attempted assault, stalking, criminal mischief, sexual misconduct, strangulation, identity theft, coercion, and grand larceny.

Family Court may give you a temporary order of protection the same day you request it. This order usually lasts only till the next court date. You may have to return to court several times before a judge decides on whether to give you a final order.

Both you and the offender have the right to an attorney in Family Court. If you cannot afford one, the court will assign an attorney to represent you. If the offender has an attorney, it is better for you to have one too – in those situations, an attorney who has knowledge of the law can really help you.  

You should keep a copy of the order of protection with you at all times.

What can I do if the offender isn’t following the order of protection?

When the offender does not follow the family court order of protection, it is considered a “violation” of the order. Even though a family court gave you your order, violating an order of protection is a crime, and you can call 911.

You can pursue charges in criminal court for the violation. You also have the right to file a violation petition in Family Court. 

Each time you call the police for help, they should fill out a form called a “Domestic Incident Report” and get your description of what happened. Keep a copy for your records. You do not need to have this report to file a violation, but it may be helpful.

You can find more information on civil orders of protection on the New York Courts website.

People who are being stalked or monitored should be aware of their online safety. Below are some suggestions from the National Network to End Domestic Violence that may help you be safer.

• If you think you are in danger, try to use a computer that the offender does not have direct or remote access to, such as a computer at a public library or at a friend’s house.
• If you think you may be monitored on your home computer, do not stop using the computer. The person monitoring you may become suspicious if you delete your entire internet history or change your computer use. Instead, keep using the computer for ordinary activities, like looking up the weather, but use a safer computer to research safety plans, look for new jobs or apartments, or ask for help.
• Consider using “private browsing” which will allow you to surf the internet without the browser collecting a history. Go to TechSafety.org for tips on internet browser privacy.
• Email and instant/text messaging (IM) are not safe or confidential ways to talk to someone about the abuse in your life. If possible, please call a hotline instead.

The National Network to End Domestic Violence has a Technology Safety & Privacy Toolkit for Survivors in English and in Spanish. The toolkit has safety tips and privacy strategies for survivors on the use of technology.

It is important for crime victims to know that all court papers have your address on them, and the other person in the court case gets a copy of these papers.

If you are staying in a shelter or a safe place that the offender does not know, and you feel that you or your children will be put in danger if your address is known, then you may request that your address be marked as “confidential.”

What does it mean to have a confidential address?

If the court grants your request, then your address will be listed as “Confidential” on all Family Court papers, and removed from any papers sent to the other person in the case.  All papers from the other person or the court will be sent to your “designated agent for service.” You can choose anyone over the age of 18 to be your agent, such as your lawyer, or the Family Court Clerk. Your agent must get the papers to you.

How do I ask for my address to be kept confidential?

Anyone can ask the court to keep their address confidential. You can ask the court to keep your address confidential when you first file your papers, or at any time during the case.

The Family Court clerk will give you an “Address Confidentiality Affidavit” that you must complete and sign. You can find the affidavit on the Forms Page of the NY Courts website.  

For more information, please visit Confidential Addresses. 

After escaping an abusive relationship, their home may be the only place where a victim feels safe. Keeping their address from abusive partners can be an important step in a victim’s overall safety plan.  While crime victims can request that their attorneys and court clerks keep their address confidential in Family Court, (See Keeping your address confidential in Family Court tab in this section) participating in the Address Confidentiality Program is a formal way victims of intimate partner violence, victims of sexual offenses, human trafficking, and stalking can keep their address hidden.  

What is the Address Confidentiality Program?

The Address Confidentiality Program is a free program that helps victims of intimate partner violence, victims of sexual offenses, human trafficking, and stalking hide their real addresses. It is not a witness protection program.

People in the program are given a substitute address in Albany, NY that they can use to receive their mail. The mail will then be re-packaged and mailed to the victims’ actual address. This prevents abusive former partners from locating victims through a public records search.

Who can be in the ACP?

Victims of intimate partner violence, victims of sexual offenses, human trafficking, and stalking who moved or are moving to a new location for safety reasons may be able to be part of this program. People living in the same household as the victim may also be able to use the substitute address.

How can I apply for the ACP?

Fillable Applications are available on the Department of State website. 

Please visit the application assistance provider listing for a list of people who can help you with the application.  

For more information please visit NYS address confidentiality program.  

It is important for victims of crime to know if the person who committed a crime against them has been released from prison, has escaped, is being transferred, or has died. Knowing offenders’ status within the state’s prison system can help victims stay safe and offer them peace of mind. VINE empowers victims of crime with this knowledge.

What is VINE?

VINE – Victim Information and Notification Everyday – is a service that lets crime victims and other concerned citizens get timely and reliable information about people who are in the prison system. 

How can I access VINE?

You can call a toll-free number, visit the online portal, or use the mobile app to anonymously check on an offender’s custody status. 

VINELink.com is the online portal that can be accessed 24 hours a day, seven days a week.

The toll-free phone support is available 24/7/365 for callers who need help locating an offender, registering for notifications, or accessing victim services in their areas. Over 200 languages are available via live operator support.  Call 1-866-277-7477. 
The VINELink Mobile App lets you access information right from your mobile device. It is free. 

Victims can also register to receive automated notifications about changes in the offender’s status through phone, email, text, or TTY (for hearing impaired).