Impact on Victims of Crime

Trauma is an emotional and physical response to a terrible event. Some examples of traumatic events include car accidents, floods or earthquakes, shootings or muggings, physical attacks, and rape. 

Some injuries – like cuts, bruises, and broken arms – are obvious. But victims of crime may not realize that their experience can also cause problems with sleeping, eating, or the ability to focus and pay attention.  It can also change a person’s feelings of safety and experience the world around them.

What are common reactions to trauma?

Most crime victims have some kind of stress reaction after a trauma. Some common reactions to trauma include:

• Feeling afraid and fearful
• Feeling jumpy and getting easily startled, anxious
• Having bad dreams
• Feeling numb, or not wanting to be with others 
• Feeling nervous, helpless, sad
• Feeling guilt or shame
• Being irritated or angry
• Feeling tired and having trouble sleeping
• Headaches, stomach aches
• Trouble eating
• Avoiding people, places, and things related to the trauma
• Not being interested in things you used to enjoy
• Feeling like you can’t trust anyone

You may experience one or more of these responses, and other feelings as well. All these reactions are normal, and every victim’s experience is different.

What is Post-Traumatic Stress Disorder or PTSD?

Post-traumatic stress disorder or PTSD, is an illness that can develop after you go through a traumatic event. If your reactions to trauma have lasted longer than a few months, then you may have PTSD.

There are four types of PTSD symptoms, but they may not be exactly the same for everyone:

• Reliving the event:  You feel like you are going through the event again. You may have bad memories or nightmares.
• Avoiding people or places that remind you of the traumatic event:  You may even avoid thinking or talking about the event.
• Feeling alert and jittery: You may feel like you are always looking out for danger. You may be jumpy and startle easily.
• Having negative thoughts about yourself and others:  You may feel guilt or shame, or find it hard to feel happy. You may feel like the world is dangerous and you can’t trust anyone.

Visit the National Institute of Mental Health website for more information on PTSD.

What can I do to help cope with the trauma?

Most people recover from trauma naturally, but sometimes the effects of victimization can be long-lasting and severe, especially if left unaddressed. 

Know that you are not alone and there are things you can do to heal.

• Talk to friends and spend time with people. Avoid spending too much time alone.
• Try different ways to relax. Activities like listening to music, spending time in nature, walking or swimming can help some people.
• Seek individual or supportive counseling to help heal from the traumatic experience.
• Visit the NYS Office of Mental Health website’s Find a Mental Health Program to help you locate a program near you. 
• Seek crisis intervention if you have thoughts of self-harm, suicide, or other overwhelming negative emotions.

Call or text the National Suicide & Crisis Lifeline: 988
If you are in immediate need, please dial 911.

Please visit this Victim Services page for more information about trauma and tips to recovery.

Updated 6.27.23

Domestic Violence Programs and Shelters

Safety is a huge concern for victims of intimate partner violence. Some victims may need help figuring out what they can do. Others may need help finding a safe place to go to escape their abusive partners. Domestic Violence programs can offer these crime victims and their children supportive services and a safe place to stay for a night, a week, or even a few months.

Every county in NY offers emergency help to victims of intimate partner violence and their children. In addition to emergency shelter, Domestic Violence Programs also offer: 

• Support groups
• Legal advocacy (information and help with the legal process)
• One-on-one counseling
• Safety planning
• Crisis help through a hotline
• Information and referral
• Counseling to victims’ children

Some Programs offer transitional housing – a place where you and your children can stay for months or a few years. 

Who can stay at a domestic violence shelter or seek domestic violence services?

In NY, anyone who is a victim of intimate partner violence may get help from a domestic violence program or shelter. Help is available regardless of your gender, sexual orientation, disability, religion, or other status. If you have children, they can get help and stay with you. Some shelters accept pets, or they can help arrange for your pets to stay at a pet shelter. Service or companion animals can stay with you at most shelters.

If you are a LGBTQ+ individual and are refused shelter, please contact Lettie Dickerson at Empire Justice Center at ldickerson@empirejustice.org, or a member of the NYS LGBTQ Intimate Partner Violence Network.

What are my rights if I stay at the shelter?

If you are staying in a domestic violence shelter, they must give you a list of your rights. Some of your rights include:

• The right to receive confidential treatment. This means the shelter cannot tell anyone that you are staying there without your permission.
• The right to stay in a safe place.
• The right to leave and return to the shelter as long as you obey the shelter program’s rules.
• The right to receive fair and respectful treatment.
• The right to receive and send mail.
• The right to manage your own finances.
• The right to religious freedom.

Visit the NYS Coalition Against Domestic Violence website for Domestic Violence Shelters and Programs in your county. 

Updated 2/23/23

Orders of Protection from Family Court and Hope Cards

For many crime victims, particularly victims of intimate partner violence, stalking, and sexual assault, orders of protection can play an important role in stopping the abuse and keeping them safer. In criminal court proceedings, the prosecutor can ask the judge for an order of protection for the crime victim.  For information about getting an order of protection in criminal court, please see the NYS Office for the Prevention of Domestic Violence website. 

When the person who has committed the crime is a family member or intimate partner, crime victims can get orders of protection in Family Court. 

What is an order of protection?

An order of protection is a legal document issued by a judge. It tells the person committing the crime to stop violent, harassing behavior towards the victim. It can also limit the person’s communications with the crime victim.

Other states may call these orders “restraining orders” or “protection from abuse” orders.

If you get an order of protection in NY, it is good anywhere in the state. It can be enforced even if you travel or move to another state. NY must also enforce valid orders from other US states or territories. This means that if you received your order from another state, our courts and police must enforce that order.

There are two main types of orders of protection:

• Stay Away Order of Protection. This type of order requires the offender to stay away from the victim wherever they are. Courts may make an exception for the offender to visit the children.
• Refrain From or No Offensive Contact Order of Protection. This type of order allows contact between the offender and victim, but requires the offender to stop any harassing, abusive, or violent behavior against the victim.

How can an order of protection help?

An order of protection can require the person harming you to:

• Stay away from you and your children
• Stop harming you and your children
• Limit contact with you and your children
• Move out of your home
• Give up any firearms
• Attend drug and alcohol counselling
• Pay for the damages they caused you
• Pay for your medical expenses
• Not harm pets
• Return your identification papers and other documents

The judge can make the order fit your specific safety needs. Some order may require that there be no contact or communication at all, while others may allow for limited contact depending on the situation. For example, if you and your abuser have children together, the judge may give you an order that requires the offender to stay away from you, but makes specific arrangements for pick up and drop off for visitation with the children.

A Family Court order of protection can last 1-5 years depending on your situation. Once an order of protection is issued, only a judge can change it. If you want changes to the order, you have to ask the court for assistance.

Who can get an order of protection in Family Court?

In Family Court, you can get an order of protection against someone considered a “family or household member.” This includes:

• Current or former spouse
• Someone you have a child with
• A person related by blood (such as a sibling, parent, child, grandchild, grandparent, cousin)
• A person related by marriage (such as a spouse, in-law, step-parent, step-child)
• Someone you have or had an intimate relationship with, even if you have never lived with them

How can I get an order of protection from Family Court?

The first step is to file a Family Offense Petition. It is free to file a family offense petition in Family Court.

If a “family or household member” has committed something called a “family offense” against you, you can file a Family Offense Petition in your county’s Family Court. 

Family offenses are crimes that include disorderly conduct, harassment, aggravated harassment, menacing, reckless endangerment, assault or attempted assault, stalking, criminal mischief, sexual misconduct, strangulation, identity theft, coercion, and grand larceny.

Family Court may give you a temporary order of protection the same day you request it. This order usually lasts only till the next court date. Even though it is temporary, it is valid and you can expect to have it enforced as long as it was served to the offender. You may have to return to court several times before a judge decides on whether to give you a final order.

Both you and the offender have the right to an attorney in Family Court. If you cannot afford one, the court will assign an attorney to represent you. If the offender has an attorney, it is better for you to have one too – in those situations, an attorney who has knowledge of the law can really help you.  

You should keep a copy of the order of protection with you at all times. 

How can I know if my order of protection was served on the offender?

Orders of protection are only good if they have been formally delivered to the person who is abusing you.  

Victims can register to get notified if their orders have been served on the Order of Protection Notification System. 

What can I do if the offender isn’t following the order of protection?

When the offender does not follow the family court order of protection, it is considered a “violation” of the order. Even though a family court gave you your order, violating an order of protection is a crime, and you can call 911.

You can pursue charges in criminal court for the violation. You also have the right to file a violation petition in Family Court. 

Each time you call the police for help, they should fill out a form called a “Domestic Incident Report” and get your description of what happened. Keep a copy for your records. You do not need to have this report to file a violation, but it may be helpful.

Please go to the NY Courts website to find more information about civil orders of protection and filing family offense petitions.

What are Hope Cards?

A Hope Card is an easy-to-carry summary of your order of protection. Because it has the same legal effect as your paper order of protection, you can carry a Hope Card instead of your paper order and police will enforce it.

A Physical Hope Card is wallet-sized. It has a summary of the information on your order of protection with a link to a digital image of your order. A Digital Hope Card is a digital image of your order of protection.

Who can get a Hope Card?

Any person protected by a valid final order of protection (issued by criminal court, divorce court, or family court) can receive both physical and digital Hope Cards. Hope Cards are free.

How Can I get a Hope Card?

• Use the “Request a Hope Card” button on the Hope Cards website to complete and submit your request electronically. You will receive your Hope Card through an email or a secure text message link.
• Download the Hope Card Request form, and give the completed form to your criminal court, family court, or supreme court. Your Hope Card will be mailed to you.

You can request both types of Hope Cards or just one type. Your attorney can help you get a Hope Card in family court or divorce court. A prosecutor or an advocate can help you get a Hope Card in criminal court.

For more information: please visit the NY Courts website or go to the Hope Card website's Frequently Asked Question page.

Updated 11/27/24

Extreme Risk Protection Orders

What is an Extreme Risk Protection Order?

Extreme Risk Protection Orders (ERPO) are court orders that keep guns, including firearms, rifles, and shotguns, away from people who are at high risk of using them to hurt other people or themselves. An ERPO can take guns away from someone who already has them, and can prevent someone from buying guns. They are also known as "Red Flag Orders."

It is important to know that an ERPO cannot order a person to stay away from you, stop harassing or threatening you, or have no contact with you. There are other Orders of Protection that can do that.

Who Can Get an Extreme Risk Protection Order?

Family and household members of the high risk person can ask the court for an ERPO. This includes people who are married or divorced, are or were in a dating relationship, people who have a child in common, and people related by blood or marriage.

Police officers, district attorneys, certain medical and mental health providers, and some school employees can also ask for an ERPO.

How can I apply to the court for an Extreme Risk Protection Order?

To apply for an ERPO, complete the ERPO Application and bring it to the Supreme Court in the county where the high risk person lives. The judge can make a decision the same day your application is filed. You can go to the NY Courts website to find the steps to prepare and file your ERPO application. 

The application will ask you for your name and address. If you feel that giving this information puts you in danger, check the “disclosure” boxes near the bottom of the form. By doing this, you are asking the court to keep your personal information private.

You must sign your completed application in front of a person called a Notary before bringing it to court.

For more information about ERPO, and an overview of the hearing process, please visit the NY Courts website.

Updated 3/15/23

Internet Safety

Abusers may use technology to harass, scare, or control victims.

If you think you are being stalked or monitored, be aware of your online safety. Below are some suggestions from the National Network to End Domestic Violence and the NY Coalition Against Domestic Violence that may help you be safer.

• If you think you are in danger, try to use a computer that the offender does not have direct or remote access to, such as a computer at a public library or at a friend’s house.
• If you think you may be monitored on your home computer, do not stop using the computer. The person monitoring you may become suspicious if you delete your entire internet history or change your computer use. Instead, keep using the computer for ordinary activities, like looking up the weather, but use a safer computer to research safety plans, look for new jobs or apartments, or ask for help.
• Consider using “private browsing” which will allow you to surf the internet without the browser collecting a history. Go to TechSafety.org for tips on internet browser privacy.
• Email and instant/text messaging (IM) are not safe or confidential ways to talk to someone about the abuse in your life. If possible, please call a hotline instead.
• If you are experiencing harassment or abuse through technology, or want to learn more about how to increase your privacy and security, visit the Tech Safety App.
• If you need to remove your personal information from the internet, read this article from Livewire. 
• If you need to disconnect your devices from your ex-partner, check your devices for spyware, or turn on extra security to your devices, please use these step-by-step How To Guides. 
• Use this Digital Break-up Tool to help you secure commonly used apps on your phone, laptop, or tablet.

Additional Resources from the NNEDV

The National Network to End Domestic Violence (NNEDV) has a Technology Safety & Privacy Toolkit for Survivors in English and in Spanish. The toolkit has safety tips and privacy strategies for survivors on the use of technology.

NNEDV has a Tech Safety App for anyone who is being harassed or abused through technology and want to increase their privacy and safety. You can download the app from the App Store or Google Play, or use the web version.

View the Securing Devices and Accounts privacy and security focused guide for survivors of abuse stalking, and other gender-based violence. 

Cell Phone Safety

If you are worried that someone is tracking what you do on the internet, remember that smartphones may be less safe and private than computers. Here are some tips that may help you be safer:

• Put a passcode on your phone and make sure that person does not know it.
• Make sure your phone is not sharing your location with them.
• If you don't want that person to know what you are looking at on the internet, think about using a device that they can't look through, like a friend's phone or a library computer. 

For more tips, please see these tips on cell phone safety and privacy.

Safety Check on iPhone

If your personal safety is at risk, you can use Safety Check on iPhone (running iOS 16 or later) to:

• immediately stop all sharing and access ("Emergency Reset"), or
• help disconnect with people, apps or devices you no longer want to be connected to ("Manage Sharing"). 

Safety Check is an easy-to-use feature that can help you stop sharing things like your “Home”, your location in “Find My” and your calendar and notes. It also allows you to change your passcode and update your emergency contacts.

NOTE: If you use Safety Check, people may notice if you stop sharing your information with them. When you end sharing relationships, you may lose access to data such as shared photos and notes.

To learn more, read the Personal Safety User Guide for Apple Devices or watch this short video. 

Canceling Cell Phone and Internet Contracts

If you are a domestic violence victim and have a shared cell phone contract or internet service contract with the person who is abusing you, you can cancel or opt-out of these contracts without paying a penalty or fee. You must provide an attestation (a signed document) stating that you are a victim of domestic violence. The cell phone or internet provider cannot require you to share confidential information or details about your being a victim. 

Domestic violence victims can also cancel shared utility and cable or satellite service contracts.

For more information, please see the legislation.

Updated 7/29/24

Keeping Your Address Confidential in Family Court

It is important for crime victims to know that all court papers have your address on them, and the other person in the court case gets a copy of these papers.

If you are staying in a shelter or a safe place that the offender does not know, and you feel that you or your children will be put in danger if your address is known, then you may request that your address be marked as “confidential.”

What does it mean to have a confidential address?

If the court grants your request, then your address will be listed as “Confidential” on all Family Court papers, and removed from any papers sent to the other person in the case.  All papers from the other person or the court will be sent to your “designated agent for service.” You can choose anyone over the age of 18 to be your agent, such as your lawyer, or the Family Court Clerk. Your agent must get the papers to you.

How do I ask for my address to be kept confidential?

Anyone can ask the court to keep their address confidential. You can ask the court to keep your address confidential when you first file your papers, or at any time during the case.

The Family Court clerk will give you an “Address Confidentiality Affidavit” that you must complete and sign. You can find the affidavit on the Forms Page of the NY Courts website.  

For more information, please visit Confidential Addresses. 

NYS Address Confidentiality Program

For some victims, their home may be the only place where they feel safe. Keeping their address private can be an important part of a victim's safety plan.  Crime victims can request that their attorneys and court clerks keep their address confidential in Family Court, but participating in the New York State Address Confidentiality Program is a formal way for victims of intimate partner violence, victims of sexual offenses, human trafficking, stalking, and kidnapping to keep their address hidden.

What is the Address Confidentiality Program?

The Address Confidentiality Program is a free program that helps victims of intimate partner violence, victims of sexual offenses, human trafficking, stalking, and kidnapping hide their real addresses. It is not a witness protection program.

People in the program are given a substitute address in Albany, NY that they can use to receive their mail. The mail will then be re-packaged and mailed to the victims’ actual address. This prevents abusive former partners from locating victims through a public records search.

Who can be in the ACP?

Victims of intimate partner violence, victims of sexual offenses, human trafficking, stalking, and kidnapping who moved or are moving to a new location for safety reasons may be able to be part of this program. People living in the same household as the victim may also be able to use the substitute address.

How can I apply for the ACP?

Fillable Applications are available on the Department of State website. 

Please visit the application assistance provider listing for a list of people who can help you with the application.  

For more information please visit NYS address confidentiality program.  

Updated November 15, 2022

Safety and Voting

Many survivors of intimate partner violence, domestic violence, and sexual violence move for safety reasons and want to keep their new address private. So it’s important to remember that voter registration information is public.

If you are a victim of domestic violence or sexual violence, know that you have the right to have your voter registration information be confidential. Victims of domestic violence also have the right to ask to vote by mail. Even victims who are staying in shelter can vote.

Who can register to vote in New York State?

To register to vote, you must:

• Be a United States citizen
• Be 18 years old
• Live in this state, and county, city or village for at least 30 days before the election
• Be mentally competent
• Not claim the right to vote elsewhere

How can I register to vote?

• You can register to vote online at the NYS website or at the NYS Board of Elections website. To register online you will need your:

1. NYS driver license, permit, or non-driver ID Card
2. Zip code currently on record with the Department of Motor Vehicles
3. Social Security Number

• You can register in person at your County Board of Elections or at any New York State Agency-Based voter registration center. 
• You can download a voter registration form and follow the instructions. The form can be used to register to vote, change your name or address on your voter registration, to change your party membership, or to pre-register to vote if you are 16 or 17 years old.
• You may also submit your voter application form at the Department of Motor Vehicles, either in person or on their website.
• You can request a New York State Voter Registration form be mailed to you.
• You can call 1-800-FOR-VOTE hotline to request a voter application.
• Print and sign the application forms that are available online, and then either mail them to your County Board of Elections or bring them to one of the NYS Agency-based voter registration centers.

Who can ask for their voter registration information to be kept confidential?

You can ask to have your voter registration information confidential if: 

• You are a victim of domestic violence who was physically or emotionally injured, or there was a substantial risk of injury, and the person who hurt you was a family or household member.
• You are a victim of a sexual crime. 

I have not registered to vote because I do not want my abuser to find me. How can I still exercise my right to vote?

You can register to vote by mail or online. And as a victim of domestic violence or sexual violence, you have the right to ask that your registration information be kept confidential.

First, download and sign a Statement of a Confidential Voter form from the NYS Board of Elections website stating:

• You are a victim of domestic violence or a a victim of a sexual crime, and
• Because of the threat of physical or emotional harm to you, your family, or household members, you wish to keep your registration record confidential.

Next, take or mail this form to your County Board of Elections. Complete your voter registration, and then confirm that they will keep your voter registration record confidential and not available to the public.

Your processed application lasts for four years. After it expires, you may re-apply.

I already registered to vote. Is it too late to have my voter registration information be kept confidential?

If you are a victim of domestic violence or sexual violence, it is not too late to have your voter registration kept confidential.

Download and sign a Statement of a Confidential Voter form from the NYS Board of Elections website stating that you are a victim of domestic violence or sexual violence, and because of threat of physical or emotional harm to you or to family or household members, you wish to keep your registration record confidential. 

Next, take or mail this form to your County Board of Elections. Complete your voter registration, and then confirm that they will keep your voter registration record confidential and will not make it available to the public.

I am registered to vote in one county but:

• I fled to another county in New York State because of domestic violence, or

• I am now staying in a domestic violence shelter.

Can I still vote? How?

Yes. You can vote by mail using a special ballot (which is similar to an absentee ballot). You must provide your county Board of Elections with a signed written statement saying:

• You are a victim of domestic violence,
• You left your home because of domestic violence, and
• You wish to cast a special ballot in the next election because of the threat of emotional or physical harm to yourself or your family members.

This statement must also include your address of registration. Contact the County Board of Elections in the county that you are registered to vote and from which you fled. Ask for their procedures for obtaining a special ballot. They may have a special form for you to complete. Example: Special Ballot application - Albany County and Essex County Special Ballot application.

Because the special ballot is not commonly used, it is important to have a copy of the law. Show or send the law to the County Board of Elections so they understand what you are asking.

I participate in New York State’s Address Confidentiality Program. How do I register to vote?

If you already participate in the Address Confidentiality Program, you can contact the Board of Elections directly for help in voting without disclosing your actual address.

NYS BOARD OF ELECTIONS
40 NORTH PEARL STREET, SUITE 5
ALBANY, NY 12207-2729
(518) 474-6220

For more information, see the NYS Address Confidentiality Program Page.

You can find more information on the following:

• Voting and survivor privacy
• Safer voting tips
• Voting rights if you are homeless
• Everything you need to vote in your state election center
• Registering to vote or updating your voter information in NYS
• General voter information and voting information for domestic violence victims

Updated 9.19.24

Offender Custody Status

It is important for victims of crime to know if the person who committed a crime against them has been released from prison, has escaped, is being transferred, or has died. Knowing offenders’ status within the state’s prison system can help victims stay safe and offer them peace of mind. DOCCS and VINE empower victims of crime with this knowledge.

What is DOCCS?

DOCCS - Department of Corrections and Community Supervision - is a resource that provides victims of crime with written notice when a person is released from prison or is scheduled a Parole Board interview. If you register with DOCCS, you can provide a Victim Impact Statement to a Parole Board, receive results of NYS Parole Board interviews, and access apology letters written by the incarcerated individuals.

How can I access DOCCS?

Victims can register to receive these written notifications by completing the DOCCS' OVA Notification Form.

What is VINE?

VINE – Victim Information and Notification Everyday – is a service that lets crime victims and other concerned citizens get timely and reliable information about people who are in the prison system. 

How can I access VINE?

You can call a toll-free number, visit the online portal, or use the mobile app to anonymously check on an offender’s custody status. 

VINELink.com is the online portal that can be accessed 24 hours a day, seven days a week.

The toll-free phone support is available 24/7/365 for callers who need help locating an offender, registering for notifications, or accessing victim services in their areas. Over 200 languages are available via live operator support.  Call 1-866-277-7477. 
The VINELink Mobile App lets you access information right from your mobile device. It is free. 

Victims can also register to receive automated notifications about changes in the offender’s status through phone, email, text, or TTY (for hearing impaired).